Introduction
This Privacy Policy forms part of Three Stars Financial Solutions (UK) Limited (Three Stars) obligation to be open and fair with all individuals whose personal data we process and to provide details around how we process such personal data and what we do with it.
Three Stars is committed to safeguarding the privacy of personal data and complying with the European General Data Protection Regulation (2016/679) and the Data Protection Act 2018, and any future changes in data protection legislation with which Three Stars will be required to comply.
When selling, purchasing, renting or financing a property (including surveying services) through our group we process your personal data such as name, address, contact details, email address and passport amongst other things. Processing of this data implies collecting, storing, using or disclosing your personal data.
If You consent to be notified of, or receive other products or services from Three Stars, or use any of our websites, You may be provided with further privacy notices which may be contained in a separate policy or within any terms and conditions. These additional privacy notices shall supplement this Privacy Policy.
This Privacy Policy relates to the processing of personal data by Three Stars and any of its subsidiaries and high street brands. Unless otherwise stated, all references to we or our shall imply all Three Stars lines of business that process personal data.
None of the lists or examples provided in this Privacy Policy is intended to be exhaustive or fully representative of every individual.
Scope
The scope of this Privacy Policy covers client personal data in respect of the following:
- Ways we use your Personal Data
- Definitions of Personal Data types
- Collecting Personal Data
- Using Personal Data
- Fraud Protection Agencies (FPAs)
- Disclosing Personal Data
- Retaining Personal Data
- Securing Personal Data
- Sharing Personal Data
- International Data Transfer
- Data Subject Rights
- Updates / Amendments
- Third Party Websites
- Consents ("Opt-in")
- Withdrawal of Consent ("Opt-out")
Our Details
Ways we use your Personal Data
Well process your personal data:
As necessary to perform and fulfil our contracts with You:
- to take steps at your request prior to entering into it;
- to exercise rights set out in agreements or contracts;
- to deliver our products and services;
- to update our records;
- to make and manage customer payments;
- to manage fees and charges due on customer transactions;
- to collect and recover money that is owed to Us.
As necessary to comply with legal obligation, e.g.:
- when you exercise your rights under data protection law and make requests;
- for compliance and to obey laws and regulations that apply to Us;
- to verify your identity, make credit, fraud prevention and anti-money laundering checks;
- to manage risk for Us and our customers;
- to detect, investigate, report and seek to prevent financial crime;
- to run our business in an efficient and proper way;
- to manage how we work with other companies that provide products and services to Us and our customers.
As necessary for our own legitimate interests, or those or other persons and organisations, e.g.:
- for good governance, accounting and managing and auditing our business operations;
- to respond to complaints and seek to resolve them;
- to run our business in an efficient and proper way;
- to develop and manage our brands, products and services;
- to manage how we work with other companies that provide products and services to Us and our customers;
- to monitor emails, calls, other communications and activities with reference to your contract;
- to provide advice or guidance about related products and services.
Based on your consent, e.g.:
- to manage our relationship with you;
- to develop new ways to meet our customers needs and to grow our business;
- to develop and carry out marketing activities;
- to provide advice or guidance about related products and services.
- You are free at any time to change your mind and withdraw your consent. The consequence might be that we cant do certain things for You.
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